Refund/Return Policy
＊＊Attention! Our store cannot guarantee that the finished product is flawless!**
The model is a mass-produced product from the factory, and there may be various minor defects or color variations due to mold wear or different batches.
Customers can request that our store conducts a simple inspection of the goods before shipment, including:
●Turn on the headlights/taillights (if available)
●Start the engine of the vehicle and ensure that it can accelerate and decelerate in both directions.
●Start the engine of the vehicle and ensure that it can accelerate and decelerate in both directions.
If you find any of the following conditions with your product, please contact us within 24 hours of receiving your product.
●Headlights/taillights (if any)/powertrain malfunction.
In the following situation, no attention will be paid.
●Minor imperfections present at the time of manufacture (such as body scratches, paint overspray, or slight color variation).
●Outer box scratches / creases
●Damage caused by human actions
●Injuries incurred during transportation.
If customer contact information or address is incorrect, resulting in any loss or misdelivery, the store shall not be held responsible.
Maintenance
If you need maintenance services, you can contact us.
Under normal circumstances, returning a product for repair to the factory typically takes anywhere from 30 to 90 days.